Testimonials
Your personal comments are important to me. If you would like to submit your testimonial, please send me an e-mail with your full name and remarks to include on this page. I appreciate hearing from you.
Thank you.
John & Angela Gonsalves
Testimonial Message
What convinced you to work with Helen?
Helen, from the moment we met you, when you were in the awkward position of representing both sides, we felt as though you were doing your best for us. We never ever felt pressured.
What was your overall feelings about your experience with Helen?
Amazing.
List 3 specific situations that stand out in your mind?
Please share this with others Helen! Helen, we were home buying virgins, enthusiastic yet niave. You listened to what we thought we wanted and then as we looked at various homes, you listened to our comments and figured out what we really wanted. Your patience, understanding and knowledge made the whole experience fun and easy. You advised us honestly, asked the questions, we were too excited to think of, but never pressured us into any decisions we were not 100% comfortable with.
List 3 specific situations where you felt uncomfortable or frustrated?
None.
Would you recommend Helen's services to your family, friends & associates?
Yes. We gained not only a great real estate agent and a home we love, we also gained a friend and would not hesitate to recommend your services to others.
Client
Sue & Dave Fisk
Testimonial Message
What convinced you to work with Helen?
She is a true Professional and knows her business.
What are your overall feelings about your experience with Helen?
FANTASTIC! Best Buy and Selling experience I have ever had.
List 3 specific situations that stand out in your mind?
- Professional attitude.
- Deadly negotiating skills.
- Very understanding and compassionate for our emotional needs.
List 3 specific situations where you felt uncomfortable or frustrated?
- Did not experience any.
What part of your real estate experience did you like the best?
Finding our dreamhouse and Helen doing all the leg work, showing us the market sales and helping us to realize that the home was overpriced and building a business case to then professionally present and help negotiate on our behalf with the seller and their agent and then to all come to a successful selling price, was an amazing experience!
Would you receommend Helen's services to your family, friends & associates?
Yes!
Client
Bill & Linda Dickson
Testimonial Message
What convinced you to work with Helen?
Helen's honesty and straight forward attitude were terrific. Her knowledge about real estate and willingness to work in our best interest and be available to us at any time.
What are your overall feelings about your experience with Helen?
We were extremely pleased with all aspects of our experience with Helen. We were thrilled with the speed and smooth running of all aspects of the experience.
List 3 specific situations that stand out in your mind?
- Sitting with Helen to discuss the house going on the market was a pleasurable experience.
- Signing the deal and getting more than list price certainly stands out in our minds.
List 3 specific situations where you felt uncomfortable or frustrated?
None.
What part of your real estate experience did you like the best?
The speed in which everthing took place - sign went up and 7 days later we signed the deal. The assurance from Helen that she was working for our best interests.
Would you recommend Helen's services to your family, friends & associates?
Yes.
Client
Anne Wong and Henry Fu
Testimonial Message
What convinced you to work with Helen?
She has the sweetest smile and just talking to her convinced us of her professional background in the real estate business. She is easily approachable and warm in every aspect and we know we could trust her from then.
What are your overall feelings about your experience with Helen?
Just awesome to work with her in selling our property. She kept us informed and we just appreciated her endless efforts in presenting the best strategies to sell our property sooner.
List 3 specific situations that stand out in your mind?
1. Making immediate arrangemenets to have pictures taken for the selling of the property.
2. Arranging these pictures to go on the web and for agents to start bringing in potential buyers to see the property.
3. Providing timely feed back on showings from other agents.
4. Did a great job in preparing pictures of our property in the most attractive and professional manner.
List 3 specific situations where you felt uncomfortable or frustrated?
When other agents showed our property and were late for their appointment and when they didn't leave their business card.
Would you recommend Helen's services to your family, friends & associates?
Yes. We will definately be in contact with Helen if the need arises.
Client
Jan & Dallas Hewitt
Testimonial Message
What convinced you to work with Helen?
- Friendly and yet Professional manner.
- I have known and trusted Helen for years and love her care and concern for her clients.
What are your overall feelings about your experience with Helen?
Definitely on top of things, she is AWESOME!
Explained everthing in terms we understood.
List 3 specific situations that stand out in your mind?
Lending her Garage Sale Signs to us were a big help - when we had a Garage Sale, as we were downsizing and needed to get rid of alot of our furniture etc.!
List 3 specific situations where you felt uncomfortable or frustrated?
We didn't have any feelings like that ever!
What part of your real estate experience did you like the best?
The immediate interest and showings of our property!
Would you recommend Helen's services to your family, friends & associates?
Yes.
Client
Elaine Dunn
Testimonial Message
What convinced you to work with Helen?
Personal contact through hockey - felt comfortable since I knew her.
What are your overall feelings about your experience with Helen?
Helen did an amazing job! We had complete confidence in her through the whole process!
List 3 specific situations that stand out in your mind?
1. Her smiling face and optimistic view "If it is meant to happen, it will".
2. Receiving word of 1st Offer at our hockey game (against Helen's Team), followed by a 2nd Offer on the drive home.
3. Taking parents through house (2nd appointment in same day) so they could share their input.
List 3 specific situations where you felt uncomfortable or frustrated?
Waiting patiently for buyer's financing approval.
What part of your real estate experience did you like the best?
1. Viewing prospective new homes with Helen's ability to set up appointments quickly and her patience allowing us to view the home on our own without looking "over our shoulder", yet still "assisting" us by making her own notes to compare with ours later.
Would you recommend Helen's services to your family, friends & associates?
Yes. Helen also recommended a Mortgage Broker, Rosemary Madden - who was excellent, very friendly and helpful. She also recommended a Lawyer, Bill Foden - who did a good job.
Client
Dahl & Norah Morrison
Testimonial Message
What convinced you to work with Helen?
Originally a Referral from our friends (the Harveys) and then after our 1st experience with Helen, we knew she would be our Real Estate Agent for Life!
What are your overall feelings about your experience with Helen?
Great overall experience! Helen is very Professional, honest, trustworthy and sells very hard all the while keeping our best interests at heart. She was very sensitive to our situation and encouraged us to remain motivitated.
List 3 specific situations that stand out in your mind?
1. High level of communication, especially following showings.
2. Availability to discuss issues.
3. The manner in which she handled our purchase, which was very delicate and tense at the time.
List 3 specific situations where you felt uncomfortable or frustrated?
1. Seeing the market supply increase just as we listed our home.
2. Knowing we had a specific date that we had to close by.
What part of your real estate experience did you like the best?
Finalizing the Offer on our home!
Would you recommend Helen's services to your family, friends & associates?
Yes, of course!
Client
Garry Klassen - Real Estate Broker
Testimonial Message
Corporate Executive Claims He Was "Wowed"!!
I am a Successful Real Estate Broker in Mississauga and I received a phone call from the Human Resource Manager of a large Pharmaceutical Company that we have been working closely with for several years. One of their senior staff members living in the Durham Region, had been transferred and had problems selling his home with another agent. The home was sitting empty, having been on the market unsuccessfully for over 6 months...with no Offers! I had a brief call with Helen Mason, advising her of the situation and the disappointment the client had experienced, which resulted in quick action, of her listing the property...with "WOW" results! Here is an excerpt from the letter of commendation the client sent to his H.R. Manager expressing his feelings about Helen Mason's services: -
"I really want to thank you and Garry Klassen for referring Helen Mason to me to handle the sale of my home! Helen has simply been brilliant...very Professional and always kept me informed on the number of showings and viewer's comments on the house. She was always responsive to my telephone calls and my efforts to get information. I can now see why Helen is highly regarded, as she has very good market knowledge and I believe that she was able to get a good market price for the sale of our home." Thank you. David.
Helen and I belong to one of the most successful Real Estate Mastermind Groups in North America. Once a month we get together with 30 other very successful like minded realtors that are spread across Ontario, who have been selected not for the company they work for, but for their ability to give the valued clients that we refer to them, the kind of service we offer to you in the various market areas we personally serve. They are the kind of trustworthy agents that I would confidently "refer my Mother to"!